ONLINE PRIVACY NOTICE
ARC Systems, Inc.(“www.trendpro.com”) values the privacy
of our visitors/customers and takes every known precaution to safe
guard the information we collect from unauthorized use. Roy Kelly
wants visitors to this website to know that we are as concerned as
you are about the privacy of any personal information that you may
provide to us through this site. We never
rent or sell your name, email address, or other personal/financial
information.
The following is a detailed
explanation of the privacy policy for ARC Systems, Inc.
Please note that this policy
does not apply to those third-party sites that you may visit by selecting a
hypertext link on one of our pages. You will need to consult those web sites’
privacy policies in order to determine how your privacy is protected.
WHAT INFORMATION DO WE COLLECT?
TrendPro, Inc. believes it is
important for you to know what types of information we collect when you use our
site or sign up for one of our related services. We gather information about
you when you visit our pages or the pages of certain TrendPro, Inc. partners and
when you register for any of our services. We automatically record the name of
the domain (for example, "abccompany.com" if you use a private Internet access
account, or "yourschool.edu" if you are connecting from a university's domain);
the IP address (a number that is automatically assigned to your computer when
you are using the Internet) from which you access our website; the type of
browser and operating system used to access our site; the date and time you
access our site; the Internet address of the website from which you linked
directly to our site; and the pages you visit. Additionally, we collect
information in the form of a cookie.
A cookie is a text file that
is placed on your computer by a Web page server. Cookies are uniquely assigned
to you, and can only be read by a web server in the domain that issued the
cookie to you. Our cookies record your personal preferences that you have
submitted to our site at an earlier time. When you register for any of our
services we ask you for your email address, name, phone number. Each
time you sign into www.trendpro.com after registering for a particular service,
you will no longer be an anonymous visitor.
WHY DO WE COLLECT THIS INFORMATION?
We use this information in
order to serve the needs of our customers. We use the information we collect to
personalize the advertising and content you see on our pages. We also use your
information to process your requests to improve our customer service, to contact
you, to conduct internal investigations, and to supply anonymous statistics for
internal and external clients. One of the primary functions of using cookies is
to save you time when visiting our site. For example, if you customize
www.trendpro.com pages, or register for any of our services, a cookie enables
us to summon up your specific information on subsequent visits. When you return
to our web site, the information you previously submitted can be recalled, so
you can more conveniently use the features/services you customized.
HOW IS YOUR INFORMATION PROTECTED?
We use the latest in
encryption technology, including 128 bit SSL encryption to ensure that any
sensitive information that is sent by you to us via the Internet is protected
from unauthorized interception. We employ the latest in firewall protection to
prevent unauthorized access into our information storage areas. We maintain a
rigorous hiring process to screen out potential employees with criminal
backgrounds. All employees that we do hire have to sign a confidentiality
agreement that forbids them from disclosing any information to which the
employee has access, to other individuals or entities. We also have back up
servers and power supplies to guard against power outages and other natural
occurrences that could pose a threat to the integrity of your personal
information. Passwords are required in order for you to gain access to your
account. When an employee is terminated or is no longer with the company, we
change the access codes that the employee used to access any customer accounts.
WHO HAS ACCESS TO MY INFORMATION?
We do not rent, sell, or
share personal information about you with other people or nonaffiliated
companies except under the following circumstances:
Employees in our technical
department may have access to your information in order to conduct routine
checks on the integrity of our system and in order to perform necessary
maintenance work. Customer service representatives may also have access to your
information in order to better serve you.
Furthermore, judicial
requests by a duly authorized court will require us to divulge certain
information regarding you should that situation arise. We may also share your
information if we believe it is necessary in order to investigate, prevent, or
take action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of our terms
of use, or as otherwise required by law. Finally, should our company ever be
bought or sold, your account information would then become the property of the
new owner/entity.
We may share the statistical
information we gather from our web site visitors, such as how many unique IP
addresses visit our site, with advertising partners or other third parties.
CAN I OPT OUT OF HAVING CERTAIN INFORMATION COLLECTED?
You have the option of
disabling your computer’s ability to accept or transmit cookies. This will
prevent us from gathering certain non-personally identifiable information from
you. You also have the option of removing yourself from any email distribution
list that you may have signed up for.
NOTICE OF CHANGES TO THIS PRIVACY POLICY
We reserve the right to
change this privacy policy at any time. However, if any changes do occur, we
will publish the changes to our web site and post a notice on the home page that
a new privacy policy has been implemented. We will also take reasonable steps
to contact you personally to let you know of the new changes. Should the
company be bought or sold to someone else, we will take reasonable steps to
notify you personally. You will then be given the option to keep your account
open or to terminate.
Our Privacy Pledge for Clients
The interest of our clients always comes first. As part of our firm's
long tradition of trust, the confidentiality of client information
has been, and will continue to be, paramount. We maintain high standards
to safeguard your personal/financial information at all times, and
we will remain vigilant in protecting that information.
Our Privacy Pledge In Action
By offering worldclass resources and services to our clients,
we are committed to maintaining the privacy and security of our clients'
personal information.
All through
ARC Systems, Inc. history, building and maintaining our clients trust has
been our highest priority. This dedication has allowed us to build
long-term relationships with our clients, and to earn an industry-leading
reputation for integrity.
A vital
component of this trust is making you feel comfortable with how ARC Systems, Inc. collects and uses your personal information.
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